Welcome to the Neighborhood!
Introduction
As Arrowhead homeowners, you are highly valued members of this community, which aims to be the most desirable luxury on-mountain resort community in the Vail Valley.
In addition to high quality amenities and contemporary, luxurious design, Arrowhead strives to foster high levels of community pride, safety, cooperation with stakeholders, and transparent, consistent governance.
This Welcome booklet is intended to help you, your family, guests and visitors have all the information you need to enjoy and make the most of this special place.
How Do You Get Information?
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The Arrowhead website is arrowheadco.com and is your one-stop-shop for all things Arrowhead.
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The Directory is password protected so that only registered homeowners have access.
To gain access to the online Directory – Under the Homeowners drop down list, select Directory, and then select Create Directory Login. Once submitted and your access has been verified by the Admin, you will be able to login.
To be included in the Directory, please fill out the Homeowner Information form for Online Directory and email Distribution list and return it via email to cfloyd@vailresorts.com.
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Email is the Arrowhead Association’s primary way of communicating with you. It is timely, efficient, and supports our paperless goals.
Please complete the Homeowner Information form for Online Directory and Email Distribution List indicating your permission to be included in the Arrowhead Association distribution list. (You may opt out at any time) Please fill out the form and return it via email to cfloyd@vailresorts.com.
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Follow us (or give us a “Like”) on Facebook – @Arrowhead
Follow us on Instagram – @arrowheadco
When sharing photos on your personal social media accounts, tag us with #ThisisArrowhead
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Homeowners, Arrowhead Alpine Club Members and Country Club of the Rockies Members are allowed electronic gate access to Arrowhead using TransCore RFID stickers affixed to the vehicle’s windshield. Each sticker is assigned to a specific vehicle and is not transferrable.
To maintain secure control of the RFID management software and database, Arrowhead Public Safety is the sole source for RFID sticker registration, placement on each vehicle, and management of the system.
Each homeowner property is allowed up to six RFID stickers.
Each Non-Resident Club Membership is allowed up to two RFID stickers.
RFID stickers costs $40 each (except for the complimentary one for new homeowners).
The RFID stickers are available only for family member vehicles, and cannot be used for friends, guests, property managers, contractors, etc.
For new homeowners: Please bring property ownership documentation to Public Safety at the main gate. This may be done on weekdays between 9:30 am and 3:00 pm or on the weekends by appointment. Public Safety will register homeowners in the system and provide guidance through the steps to receive the RFID stickers (one complimentary and up to five more at $40 each, for a maximum of six.)
Homeowners & Non-Resident club members that currently have one or multiple transponders can exchange each physical transponder for an RFID sticker at no cost: Please bring the transponder and the vehicle that will receive the RFID sticker to Public Safety at the main gate on weekdays between 9:30 am and 3:00 pm, or on weekends by appointment.
RFID stickers (other than the first complimentary one for homeowners) must be ordered and paid for online. Public Safety staff cannot accept payment for new or replacement stickers.
For additional information and a link to the online purchase portal, please visit the Gate Access page, Purchasing RFID Stickers section.
After purchasing RFID stickers online, please bring the vehicle/s that will receive the RFID sticker/s to Public Safety at the main gate on weekdays between 9:30 am and 3:00 pm or on weekends by appointment.
For questions, please call Public Safety at 970-754-6702 or 970-926-2588.
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Bluetooth-enabled entry is available for Homeowners only, through a smartphone app - ProdataKey (pdk).
To get started using the ProdataKey (pdk) app you will need the following information:
Name of each resident in your household that would like to use the app.
Cell phone number of the phone that each resident will use for access.
An email address for each resident. Note: the email address must be one that is recognized by the person’s cell phone that they will be using for access.
Your Arrowhead physical address (for verification purposes).
Submit the above homeowner information to Arrowhead Public Safety via email to AHpublicsafety@vailresorts.com or in person at the main gatehouse.
Public Safety will verify ownership and enter your information into the database.
You will then receive an email from ProdataKey Cloud Systems (invites@accounts.pdk.io) saying that your ProdataKey Credential is Ready. IMPORTANT – you must open the email on the cell phone that will be using the app.
Follow the instructions in the email:
Install the ProdataKey mobile app.
Return to the email from ProdataKey and click on the Activate button.
For those of you who have Microsoft on your cell phone – select the option “open in the external app”.
This will open the app and within moments, access will be granted and you will see Arrowhead Colorado listed under locations.
To open a gate that you are at:
Bluetooth must be enabled on your phone.
Open the pdk app.
Hold your phone near the keypad to open the gate.
For questions or help with the app, please call Arrowhead Public Safety at 970-754-6702 or 970-926-2588.
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Contractors are initially required to enter Arrowhead through the main gate to register for access on the project they are working on. This allows the Public Safety team to guide contractors on rules and regulations and issue an appropriate hangtag.
For properties on the South side of Highway 6, contractor access continues to be required through the main gate.
For properties on the North side of Highway 6, contractors may be allowed access (via calling Public Safety from a North Gate) after registering with Public Safety.
If you notice contractors “tail-gating” to enter , please notify Public Safety at 970-926-2588.
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You can have an agreement with the Public Safety team allowing them to provide access to your residence for designated people, and to provide package receipt service. This is a complimentary service available to Arrowhead Homeowners.
How Do You Access Arrowhead?
How Do You Get Packages?
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Arrowhead properties do not receive US Postal Service delivery. You may obtain a post office box at a variety of locations however, the most convenient situation (see details in Package Deliveries below) is to have a PO Box in the same zip code as your physical address which is in Edwards, CO 81632.
US Post Office – Edwards location
105 Edwards Village Blvd Unit A101, Edwards, CO 81632
UPS Store Private Mailbox Service
0056 Edwards Village Blvd Suite 124, Edwards, CO 81632
US Post Office – Avon location
111 W Beaver Creek Blvd, Avon, CO 81620
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UPS, FedEx and similar services, deliver to Arrowhead physical addresses, except when certain types of shipping services are being used such as FedEx Ground Economy (formerly FedEx SmartPost). Consult with the USPS about how to address deliveries that might be delivered to the USPS vs. your physical address (such as deliveries via FedEx Ground Economy shipping).
Helpful hint: when purchasing online, you may not be able to tell which type of shipping service the vendor will use. In this case it is helpful to use the address advised by the USPS.
Where Can Guests Park?
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The Arrowhead Declarations state that “No automobiles or other vehicles shall be parked in any street or upon any portion of the property except within garages, carports or other designated parking areas.”
Please – make sure that your guests park on your property or in designated areas only. If you are hosting a social function that will include more automobiles than will fit in your driveway, contact Public Safety at least 24 hours ahead. They will place signs directing where guests should park, preserving emergency vehicle passage and allowing safe traffic flow.
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There are 18 dedicated Arrowhead Homeowner spots in the parking lot available for your daily use.
If you have a need for overnight parking or for short term RV or trailer parking, please contact Public Safety at 970-926-2588. Public Safety may issue a limited number of passes to accommodate these situations.
Where Can I Walk My Dog?
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This is a pet friendly community. Throughout the neighborhood you will find many complimentary dog poop bags and trash containers. Pets are not allowed to roam freely and must be under your control and on a leash while out in the neighborhood.
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During the winter only, dogs are welcome to walk and play on the golf course with the provision that you pick up after your dog. During the summer, dogs are not allowed to walk on the golf course.
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Commonly known as Freedom Park, this off-leash dog area is in Edwards, next to the Mountain Rec facility. This unfenced lawn area with a pond and walking paths is a local favorite for playtime with the pooch.
How Do You Get Around in Arrowhead?
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During the winter season, complimentary shuttle transportation service is available for you and your guests. The Village Connect app is the best place to get information and request transportation. The app is available for download on the Apple App Store or Google Play.
Service within Arrowhead is on-demand and offers transport between your home and the Alpine Club Circle. The Arrowhead to Beaver Creek Express is available daily between the Arrowhead Alpine Club Circle and Beaver Creek Centennial Station, approximately every 30 minutes.
Village Connect service may also be reached by calling 970-949-1938.
How Do You Pay Your Dues?
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AA dues/annual assessment are billed annually at the beginning of January.
Statements are emailed to you.
Dues may be paid online through the website payment portal or by check.
How Do You Toss Out The Trash?
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Your regular trash and recycling service, provided by Vail Honeywagon, is included in your AA annual dues. Collection of anything extra (items outside of your trash container, additional containers, and additional pickups) requires a work order with Vail Honeywagon and incurs additional fees. To request a work order and arrange for payment contact Vail Honeywagon
Trash containers in Arrowhead are required to be bear proof. Vail Honeywagon will provide trash and recycling container for your residence.
Trash is collected every week on Tuesday, recycling is collected every other week on Tuesday. Please place your containers at the curb by 7:30am on Tuesdays and then put your containers away by sundown that same day.
Recycling details are available on the website HERE
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Several community dumpsters are available for limited homeowner use. You will find them at the maintenance facility next to the east gate into Arrowhead. These dumpsters are convenient when you are leaving town and want to get rid of one last bag of trash.
The community dumpsters are for household trash only. Construction debris, landscape debris, hazardous waste and recycling are not allowed.
Please be respectful and use only when necessary, so that we don’t lose the privilege of having these available.
When Can You Water the Lawn?
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This information is from the Eagle River Water & Sanitation District website (erwsd.org). ERWSD regulates water use to protect an adequate supply of water for customers.
The normal Water Use Regulations are in effect year-round and apply to all properties from East Vail to Cordillera that receive water service from Eagle River Water & Sanitation District and Upper Eagle Regional Water Authority. Customers receive a copy of the Water Use Regulations each year with their May billing statement. Additional copies are available at the main District office, located at 846 Forest Road in Vail.
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Unless a general or localized Water Supply Emergency has been declared, normal water use regulations allow for outdoor water use up to three days per week, per the schedule below.
Outdoor water use schedule (based on the last digit in your street address)
Sunday - Even
Monday - No outdoor water use
Tuesday - Odd
Wednesday - Even
Thursday - Odd
Friday - Even
Saturday - Odd
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• The watering day is from midnight to 11:59pm
• Watering must occur before 10 a.m. or after 4 p.m. on your watering day
• Hoses must have water saving shut off nozzles to prevent free running water
• Permits are required for consecutive day irrigation
• Swimming pools are limited to one filling per year, unless draining for repairs is necessary
• Water shall be used for beneficial purposes only
How Do You Rent Out Your Property?
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Arrowhead allows for Short-term rental properties in the neighborhood, subject to Arrowhead Association STR Licensing and Rules & Regulations.
You may apply for STR Licensing by visiting the website below:
https://secure.hostcompliance.com/arrowhead-association-co/permit-registration/welcome
Or click HERE
A copy of the Policy Regarding Residential Short-Term Rental Licensing, Rules and Regulations is included in the Property Ownership Manual
Where Can You Eat In Arrowhead?
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Vista, located in the Country Club of the Rockies clubhouse, is open to the public for dinner. Vista offers a nice, casual atmosphere with upscale food and service.
Visit their website: vista-arrowhead.com
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Broken Arrow, located at the base of the Arrowhead ski slope, is open to the public for breakfast & lunch during the winter. Broken Arrow offers cafeteria style dining including a full bar.
Visit Beavercreek.com for additional information
What Activities Are In Arrowhead?
What Amenities Are In Arrowhead?
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Arrowhead Homeowners, your guests, Alpine Club Members and Renters have access to the community swimming pool and hot tub. A gate code for access may be obtained by contacting the Arrowhead Alpine Club at 970-754-6757.
The Arrowhead community swimming pool and hot tub are in the heart of Arrowhead Village near the Alpine Club building and are maintained and managed by the Arrowhead Alpine Club.
For pool rules and regulations, please click HERE.
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Arrowhead has a variety of courts available for your enjoyment during the summer:
At the Tennis Center on Arrowhead Drive - 4 clay courts
On Aspen Meadow Drive - 1 multi-use hard court and 4 dedicated pickleball courts on one hard surface.
Information about the tennis programming is published at the beginning of the summer season on the Arrowhead website and via email.
The courts are closed during the winter.
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Country Club of the Rockies (CCR) prepares a Winter Recreation Trail on the golf course each winter – conditions permitting. You and your guests may enjoy using this course for snowshoeing, cross country skiing and walking the dog. Please note that any type of bike is not allowed on the trail.
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You, your family and guests may enjoy use of the playground next to the Arrowhead parking lot.
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During the summer, neighborhood restrooms are available for use at the playground, the main Racquet Sports Center , the West racquet courts and at Broken Arrow . Contact Public Safety at 970-926-2588 for the access code.
During the winter, restrooms are available at Broken Arrow restaurant, at the base of the ski slopes.
Who Oversees What In Arrowhead?
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Contact AA at 970-754-6905 or cfloyd@vailresorts.com
The AA is a homeowners association, directed by a homeowner elected seven-member Board with representation by residential district (low, medium and high density, at large plus commercial representation). Board member elections are held at the Arrowhead Annual Meeting each December, with two new Directors elected every year and with each Director serving a three-year term with staggered terms. The Association is funded by annual dues / common assessment and real estate transfer assessments from sales of Arrowhead properties.
The AA provides the following services:
Entry Gate and Public Safety management
Construction Rules and Regulations via Design Review Committee
Enforcement of Bylaws, Covenants, Conditions and Restrictions
Establishment and monitoring of Arrowhead Policies and Procedures
Keyholder & Package Receipt Agreements
Common area maintenance and repair
Common area lighting and holiday lighting
Common area landscaping, weed extraction and exterior rodent control
Common area restroom maintenance
Financial support for the Arrowhead Swimming Pool and Hot Tub maintenance (although the Arrowhead Alpine Club owns and runs the Pool & Hot Tub)
Racquet Sports court maintenance
Trash removal
Arrowhead branding and marketing
Social Media and Website maintenance
Neighborhood events & activities
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Contact AMD at 970-926-6060 X111 or bethj@mwcpaa.com
The AMD, organized in 1981, is a quasi-municipal corporation and a political subdivision of the state of Colorado. It is directed by a homeowner elected* five-member Board. (*Arrowhead Homeowners who are Colorado residents can vote in these elections) The AMD receives its funding through resident property taxes and the Arrowhead local sales tax.
The AMD provides the following services:
Construction, maintenance and repair of streets, roads, specific street lighting and storm water drainage
Installation and maintenance of all traffic signs
Snow removal services for roads, streets, parking lots and common areas
Transportation Services within the community
Domestic Water Service through the Upper Eagle River Water Authority
Mosquito control
Playground facilities and maintenance
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Contact Public Safety at 970-926-2588 or 970-754-6702
Arrowhead Public Safety supports AA’s Vision and Mission by providing services which aim to ensure the overall safety of our residents as well as providing services which enhance the overall Arrowhead quality of life.
Our Arrowhead Public safety officers are trained to place the safety of our homeowners as the number one priority, 24/7.
Arrowhead Public Safety provides the following services:
Main gate welcoming and access control
Secondary gate surveillance and maintenance
Neighborhood patrols
Education, communication and enforcement of Arrowhead Rules and Regulations
Skier Parking Lot control
First responder in emergency situations
Vehicle assists/unlock/jumpstarts
Keyholder and Package Receipt Agreements
Good Neighbor Guidelines
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Be friendly, courteous, and treat your neighbors like you want to be treated. Respect your neighbors and their property.
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Maintenance of your property (including keeping it presentable and free of trash) is your responsibility and that of your guests and renters.
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Be considerate of the neighborhood and your neighbor’s right to the quiet and peaceful enjoyment of their home and property
Holiday and outside lighting guidelines are available HERE.
Additional lighting guidelines may be found in the Arrowhead Design Guidelines on the Design Review Administration website. Click HERE.
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Pets are not allowed to roam freely and must be under your control and on a leash while out in the neighborhood. Please prevent excessive barking and promptly clean up after your pets. Store pet food indoors.
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Drive and bike slowly through the neighborhood, maintaining safety for everyone. Observe posted speed limits.
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Guests/Visitors and Renters are expected to follow the Good Neighbor Guidelines.
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The trail system in Arrowhead consists of several multi-use trails that facilitate both hiking and mountain biking. For mountain bikers, these trails were professionally built as single- track and maintained as such. It is important to note the mountain bikers must always yield to hikers, and downhill riders must yield to uphill riders.
To ensure the wellbeing of all and the continued ability to offer these recreational opportunities within Arrowhead, AA has established a Cyclist Policy that all homeowners and visitors are expected to follow when riding in Arrowhead.
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Eagle River
Nestled between Edwards and Avon, Arrowhead at Vail provides residents the unique opportunity for some of the most exclusive catch and release fishing on the pristine Eagle River. Spanning from the Riverbend Community access point to the bridge to the west, this peaceful oasis is available to Arrowhead residents at any time, providing access to world-class fly fishing right in your backyard. A map of the area is available behind this page in the Welcome Notebook, on the arrowhead website and at the Main Gatehouse. Please refer to the fishing map for the Arrowhead Fishing Rules, Access and Regulations (including the allowance for a limited number of members of the general public to fish this area).
Riverdance Pond
The Riverdance Pond, conveniently located in the Riverdance neighborhood and right next to the River Access Area pond for catch-and-release fishing. Fishing at these ponds is available exclusively to Homeowners and their guests. It’s the perfect oasis to teach the kids to fish, enjoy the peaceful pond environment with a picnic, or get your fishing fix just a stone’s throw away from your own front door. The pond typically stocked with a variety of trout, most notably, Rainbow trout.
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Do you ever find yourself wondering if you are fit enough to hike a trail? The National Park Service (NPS) utilizes a formula to determine the difficulty of a trail. Using familiar ski run designations from Green to Double Black, our friends from Vail Club 50 (VC50) developed trail descriptions based on the NPS formula. Thanks to VC50 for adapting the descriptions and allowing us to pass along the information.
Arrowhead Mountain Trail Designations
Navajo: Green
Cherokee: Green
Ute-Apache: Blue
Mud Springs: Single Black
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As the westernmost access-point for Beaver Creek Mountain, Arrowhead Village is one of the best-kept secrets of the Vail Valley. Arrowhead provides passage to all of the skiing and boarding trails and parks.
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The Arrowhead Racquet Sports Program offers a variety of Adult and Junior programs, private & group lessons and Kids Summer Camp.
Information about the tennis and pickleball programming is published at the beginning of the summer season on the Arrowhead website and via email.
